Terms And Conditions

Please read the terms and conditions carefully before using this internet based platform. You agree to be legally bound by all the terms described herein and terms are incorporated by reference. If You do not agree to all of the terms and conditions, do not use this internet based platform. In terms of Information Technology Act, 2000, this document is an electronic record and being generated by a computer system it does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of https://citymedicinecorner.com/ or the application ‘City Medicine Corner’.

TERMS OF USE (as on 01.04.2021)

1. https://citymedicinecorner.com:

1.1. The domain name https://citymedicinecorner.com/, an internet-based platform (“Website”) and City Medicine Corner, a mobile application (“App”), is owned and operated by City Medicine Corner, a company duly incorporated under the provisions of the Companies Act,, T.Nagar, Chennai, Tamil Nadu, 600017 (“https://citymedicinecorner.com” or “We” or “Us” or “Our” or “Company”). 1.2. Your access or use of the Website/App, transaction on the Website/App and use of the services hosted or managed remotely through the Website/App, are governed by the following terms and conditions (“Terms of Use”), including the applicable policies which are incorporated herein by way of reference. The Terms of Use, read together with the Privacy Policy, that govern your purchase and use of the products and services from https://citymedicinecorner.com, constitute a legally binding contract, between You (“You” or “Your” or “Customer” or “User” or “Caregiver”) and https://citymedicinecorner.com, a fully licensed pharmacy. 1.3. For the purpose of these Terms of Use, wherever the context so requires the term ‘You’/ ‘User’ shall mean any natural or legal person who has downloaded and installed the App and provided registration data while registering on the App or by simply visiting the Website by entering the domain name in any internet browser. Any services provided by the Website/App which do not require registration do not absolve You of the contractual relationship established by this Agreement/Terms of Use. 1.4. Wherever the context requires, the term ‘Doctor/registered medical practitioners’ shall mean any person permitted to practice medicine by the MCI (Medical Council of India) or any regional council for registration of doctor/registered medical practitioners duly authorized by the government who will be verified and authenticated by us. 1.5. The Website/App is an internet-based platform that provides/facilitates online purchase of pharmaceutical products sold either directly by the Company or by any third-party pharmacies/distributors and manufacturers (“Services”). 1.6. By accessing, viewing, downloading, browsing or in any way transacting on the Website/App, or availing any Services or information created, collected, complied or submitted to https://citymedicinecorner.com, You signify Your agreement to be bound by these Terms of Use. Further, by impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Our policies, including the Privacy Policy, and such other rules, guidelines, policies, terms and conditions as are relevant under the applicable law(s) in India and other jurisdictions for the purposes of accessing, browsing or transacting on the Website/App, or availing any of the Services, and such rules, guidelines, policies, terms and conditions shall be deemed to be incorporated into, and considered as part and parcel of these Terms of Use. However, if You navigate away from the Website to a third-party website, you may be subject to alternative terms and conditions of use and privacy policy, as may be specified on such website. In such event, the terms and conditions of use and privacy policy applicable to that website will govern Your use of that website. 1.7. https://citymedicinecorner.com is not and cannot be a party to or save as except as may be provided in these Terms of Use, control in any manner, any transaction between You and the third-party service providers. 1.8. You understand the App downloaded/or the Website You use is owned by Us. We may automatically upgrade the Website/App at any time and the Terms of Use shall apply to such upgrades as well without any limitations.

2. User Eligibility And Creating An Account:

2.1. To use certain features of the Website/App or availing Services or transacting in the Website/App, You must set up/register an account with https://citymedicinecorner.com (“https://citymedicinecorner.com Account” or “Account”) in accordance with the procedure established by https://citymedicinecorner.com in this regard 2.2. As a part of the registration process, https://citymedicinecorner.com may collect the following information from You and all of Your registration information collected in this regard are protected by our Privacy Policy. 2.3. The registration on or use/ access of the Website/App is only available to natural persons, other than those who are ‘incompetent to contract’ under the Indian Contract Act 1872. Only persons who have attained ‘majority’ and who are in a position so as to be fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use are eligible to register on, or use/ access the Website/App. That is, persons including minors, un-discharged insolvents etc. are not eligible to register on, or use/ access the Website/App. By registering, accessing or using the Website/App. You accept the terms of these Terms of Use and represent and warrant to https://citymedicinecorner.com that You are ‘competent to contract’ under the Indian Contract Act 1872 and have the right, authority and capacity to use the Website/App and agree to and abide by these Terms of Use. 2.4. A registered User ID can only be utilized by the person whose details have been provided and https://citymedicinecorner.com does not permit multiple persons to share a single log in/ registration User ID. However, a registered user, being also a parent or legal guardian of a person ‘incompetent to contract’ such as minors or persons with unsound mind, would be permitted to access and use the Website for the purposes of procuring the Services, on behalf of such persons, provided such parent or legal guardian is competent under the Indian Contract Act 1872 are in a position so as to be fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use. Organizations, companies, and businesses may not become registered members on the Website or use the Website through individual members. 2.5. You represent and warrant that the information You submit during registration is truthful and accurate and that You will maintain the accuracy of such information. You agree and acknowledge that You would (i) create only 1 (one) Account; (ii) provide accurate, truthful, current and complete information when creating Your Account and in all Your dealings through the Website; (iii) maintain and promptly update Your Account information; (iv) maintain the security of Your Account by not sharing Your password with others and restricting access to Your Account and Your computer; (v) promptly notify https://citymedicinecorner.com if You discover or otherwise suspect any security breaches relating to the Website/App; and (vi) take responsibility for all the activities that occur under Your Account and accept all risk of unauthorized access. 2.6. Your Account username and password are personal to you. You may not transfer your account and You will be responsible for the activities associated with your Account. https://citymedicinecorner.com will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. 2.7. By creating this account, you agree to receive transactional and/or promotional communications from us via email, telephone, SMS, Whatsapp and chat. If you, at any time, wish to discontinue receiving communications from us, you agree to notify us by email. 2.8. https://citymedicinecorner.com, at its sole discretion, reserves the right to permanently or temporarily suspend Users, to bar their use and access of the Website/App, at any time while https://citymedicinecorner.com investigates complaints or alleged violations of these Terms of Use or any Services, or if the Company has reasons to believe that the information You shared are inaccurate or for any other reason as the Company may deem proper at any time. You acknowledge that the Company reserves the right to terminate Your Account without any notice and suspend the account without assigning any reason. 2.9. You represent and warrant that You have read and understand these terms and agree that they shall be binding upon You and Your assigns, heirs and personal representatives. If You are the parent/legal guardian/authorized person for the patient disclosed herein, you affirm that You are over the age of majority and have full authority to sign for and provide the above representations to the https://citymedicinecorner.com and/or its affiliates on the patient's behalf.

3. Privacy Policy:

3.1. Your personally identifiable information will be used in accordance with our Privacy Policy. To understand our practices, as to how We collect, use and disclose Your personally identifiable information, please refer Our Privacy Policy, which also governs Your visit to the https://citymedicinecorner.com Website/App. 3.2. We understand the privacy of all information You provide is of a primary importance. This is why We do everything possible to use it carefully and sensibly.

4. Communications:

4.1. By using the Website/App, it is deemed that You have consented to receiving calls, auto-dialled and/or pre-recorded messages or calls, from Us at any time with the use of the telephone number that has been provided by You for the use of this Website/App, subject to the Privacy Policy. This includes contacting You through information received through other parties as well as contacting other parties through the information You provide to Us. By using this Website/App, you who have placed orders with Us, or has only signed up, or submitted your personal details in any of our forms also consent to receive transactional and/or promotional emails/Whatsapp/SMSs from Us at any time We deem fit. This consent to be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls. In case You wish to stop the contact with us for the same, you may send us a mail to the effect at support@City Medicine Corner.in 4.2. You may also be contacted by service providers with whom we have entered into a contract in furtherance of our rights, duties and obligations under other agreements, contracts and policies followed by us. Such contact will be made only in pursuance of the respective contracts, agreements and/or policies. 4.3. The sharing of the information provided by You will be governed by the Privacy Policy. We will not give out Your contact information to third parties not connected with the Website/App and the services offered by it, and/or for any purpose not in furtherance of the activities and aims of the Company. Please refer to the 'Privacy Policy' for more information.

5. Security Policy:

5.1. All your transactions are secure when You place an order online at https://citymedicinecorner.com. Your personal information is encrypted by using 256-bit Secure Sockets Layer (SSL) encryption technology before being sent over the internet, which ensures the privacy and high level of security of all Your information.

6. Prescription Medication Policy:

6.1. https://citymedicinecorner.com, a fully licensed and regulated pharmacy, takes all precautions to strictly abide by the laws and regulations set forth in the dispensing of prescription medications. By placing the order for your prescription medicines, you acknowledge and accept the following terms regarding the purchase of any prescription medicines. 6.2. The drug information provided in the https://citymedicinecorner.com is for informative purposes only and this Website/App is not intended to provide diagnosis, treatment or medical advice. We are not liable for any adverse effects or harm to You as a result of your reliance on the information on the Website/App. 6.3. By using the Website/App, you confirm that You are completely aware of the indications, side effects, drug interactions, effects of missed dose or overdose of the medicines You orders from Us. It is imperative to seek professional advice from your physician before purchasing or consuming any medicine from https://citymedicinecorner.com. 6.4. https://citymedicinecorner.com will not dispense any prescription medication without a valid prescription from a doctor/registered medical practitioner. 6.5. In order to purchase any prescription products through the website, you are required to upload a scanned copy of the valid prescription issued by a doctor/registered medical practitioner. You hereby confirm that You will upload only valid prescription(s) issued by a doctor/registered medical, and this prescription shall then be subject to the scrutiny of and approval by Our qualified pharmacists. 6.6. If Our pharmacists have any questions or concerns about the prescription(s) You hereby authorize them to consult with an external network of doctors about the validity of the prescription. 6.7. You acknowledge and accept that the order for a substitute drug or medication would be processed only if the doctor/registered medical practitioner who issued the prescription himself/herself permits for any other equivalent generic drug or medication to be dispensed in place of the prescription drug or medication. 6.8. At https://citymedicinecorner.com, a Caregiver, guardian or parent can order prescription medicines and such that all the Terms of Use shall be applicable to such persons without any limitations.

7. Use Of Services And Terms Of Sale:

7.1. Notwithstanding anything else contained in any other part of these Terms of Use, the listing of drugs and other pharmaceutical products on the Website/App is merely an ‘invitation to an offer for sale’ and not an ‘offer for sale’. The placement of an order by You shall constitute an offer and the acceptance of the offer would only be undertaken only after the validation/ verification of the prescription and the ascertainment of the available stock. https://citymedicinecorner.com may accept or decline any order placed in its absolute discretion. 7.2. You understand and agree that all drugs and medications will be dispensed by a registered pharmacist at https://citymedicinecorner.com and/or its affiliates. In any event the prescription drugs or medications are not available with https://citymedicinecorner.com, https://citymedicinecorner.com reserves the right to direct such orders to its affiliates or other third-party service providers and You provide your consent for the same. 7.3. The title of the products ordered by You shall immediately stand transferred to You upon dispensation of such products and payment against the order is received by https://citymedicinecorner.com. For products provided by other third-party service providers, the invoices for such sale will be issued by such third-party service providers and not by https://citymedicinecorner.com and You agree and acknowledge that the Company shall not be liable for the products supplied by other third-party service providers. 7.4. You agree and acknowledge that the delivery of the order(s) shall be complete if it is made at the address provided by You on the Website/App. 7.5. https://citymedicinecorner.com reserves the right to discontinue any program or offer on its Website/App. 7.6. https://citymedicinecorner.com reserve the right, without prior notice, to limit the order quantity of any products available on https://citymedicinecorner.com in its Website/App. 7.7. We acknowledge and You agree that You have fully and accurately disclosed your personal information and personal health information and consent to its use by the the Company and/or its affiliates. 7.8. You confirm that You have had a physical examination by a doctor/registered medical practitioner and do not require a physical examination. 7.9. If You are the patient/parent/authorized person on behalf of the patient, You authorize and appoint the https://citymedicinecorner.com and/or its affiliates, as your attorney and agent, to take all steps, sign all documents and to act on Your behalf as if You were personally present and acting for Yourself for the limited purposes of (a) obtaining a valid prescription for any prescription which You have sent to https://citymedicinecorner.com; and (b) packaging your prescriptions, the orders and delivering them to you. By making the order You hereby authorize https://citymedicinecorner.com and/or its affiliates to ship the order by post/courier to your registered address. This authorisation shall include, but not be limited to collecting and using your personal and personal health information as reasonably necessary for the fulfilment of your order.

8. Price, Delivery Charges And Payment:

8.1. The installation and use of this Website/App is free of cost, and this includes only the usage of certain services of the Website/App. https://citymedicinecorner.com does not charge any fee for accessing, browsing on the Website/App. You hereby understand that this no charge policy maybe amended at any time at the discretion of the Company. 8.2. For the purpose of this section, Buyer would include any User choosing to use the services offered on the App/Website. Seller means the Company/ https://citymedicinecorner.com and its Website/App. 8.3. While availing any of the payment methods available on the App/Website, https://citymedicinecorner.com will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to a. Lack of authorization for any transaction(s), or b. Exceeding the pre-set limit mutually agreed by You and between ‘Bank(s)’, or c. Any payment issues arising out of the transaction, or d. Decline of transaction for any other reason(s). 8.4. All payments made against the services on the Website/App by You shall be compulsorily in Indian Rupees. The Website/App will not facilitate transaction with respect to any other form of currency with respect to the orders made on Website/App. 8.5. All our product prices include all applicable statutory taxes. 8.6. We make every effort to make sure that the pricing and availability of products on Our Website/App is accurate and up to date. However, rarely, there may be an error on the pricing of a product, or an error related to product availability. In such cases, we are not responsible for any typographical errors and We reserve the right to cancel the sale. 8.7. We reserve the right to correct any inaccuracies or omissions related to pricing and product availability/descriptions, even after You have submitted Your order, and to change or update any other information at any time without prior notice. 8.8. Following are the delivery charges at https://citymedicinecorner.com, which are based on the order value and the delivery chargers quoted below are applicable to all orders at https://citymedicinecorner.com Order Value between Rs 1 - Rs. 999, Delivery Charge = Rs. 50 Order Value over Rs. 1000 FREE Shipping Note: Delivery charges quoted above is valid on all orders of https://citymedicinecorner.com and also additional charges maybe be charged. 8.9. The Company reserves the right to modify/alter the delivery charges by providing the same on the Website/App which shall be considered as valid and agreed communication. 8.10. Delivery times may vary depending on several factors, including but not limited to delivery location, type of product You order and availability of the product. 8.11. In order to process the payment, https://citymedicinecorner.com may require Your financial and banking information such as bank account, debit card number, credit card number etc. 8.12. You can make the payment via any one of the following methods of payment: Wallets: Paytm, AmazonPay, PhonePe, UPI, GooglePay, Bank transfer (NEFT/RTGS/IMPS). All debit and credit cards. Credit/Debit Card, Net Banking or Cash on Delivery. Credit/Debit Card and Net Banking Payments are processed via our online payment service partners.


Chatiwind Gate Main Bazar Corner Shop-No-182, Moni Chowk, Nimak Mandi-Townhall -Amritsar, Pincode - 143001
Mobile No: +91-7303076498 , 0183-5068577